Legal
Refund & credits
LAST UPDATED 11 NOV 2026
How paying for leads, free credit, give-backs and refunds work on Oportunities, in short. The full wording is in §9 of our Terms of Service, which is what applies if anything here is unclear.
How paying works
- Finding brands and sending pitches is free. You pay only when a brand replies with real interest (a qualified lead), from a prepaid wallet, the Oportunities wallet.
- India prices are ₹200 to ₹5,000 per lead depending on your followers, tax included. See the price table.
- You top up in the chat through a secure payment link. Money you add never expires.
- Outside India (for example in the United States), you are not charged anything until card payments in your currency are available; you use Oportunities free until then.
Free credit
- New wallets in India start with free credit of at least ₹1,000, or worth 3 leads at your price if that is more.
- Connecting Instagram sets your free credit by your checked follower band, and the first time you connect it adds a bonus worth 1 lead.
- We may also add gift or programme credit, and tell you how much, why, and when it expires.
- Free credit expires 90 days after it is given, unless we tell you a different date for a gift or programme credit.
- Free credit is used before your money, and it is shown separately so you always know which is which.
- Free credit is never cash: it cannot be withdrawn, refunded or transferred.
Not a real lead? 48 hours
- Tell the deals agent within 48 hours of a charge and the full amount goes back to your wallet. Once per lead.
Refunds
- A refunded charge or give-back goes back to your wallet at once, ready for your next leads.
- Changed your mind about a top-up? If you have not touched it, ask within 14 days and we refund all of it to the original payment method. See §9.7.
- Closing your account: unspent money you added is refunded to the original payment method, within 30 days. See §9.9.
- Money you added is refunded to the original payment method. If that method can no longer take it (for example, the card has expired or been closed), we refund it to a bank account in your own name, after checking the name matches. It is never paid to anyone else. We start every refund within 7 working days of agreeing it; your bank may take a few more days to show it.
- Apart from these, withdrawing wallet money to your card or bank is not available yet.
Tax and receipts
- Prices are shown without taxes unless we say otherwise. Where the law requires a tax, we add it and show it separately.
- Every top-up and every charge is recorded in your account. Where the law requires a tax document, we issue it in the form the law requires.
- In India? See Tax and receipts in India.
Help
Ask the deals agent, or email support@oportunities.ai. Unresolved? Write to our Grievance Officer, Utsav Ladia, at utsav@oneimpression.io. We acknowledge every complaint within 48 hours and resolve it within one month.
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